Safety and trust
Child Safety Standards
Bella is an adults-only service. We prohibit child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) in every form, including content that is real, simulated, or AI-generated.
Do not create, request, upload, share, promote, or use Bella to facilitate sexual abuse or exploitation of anyone under 18. CSAM is prohibited. We remove reported or detected material, restrict accounts where appropriate, preserve relevant information when legally permitted or required, and report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) or the relevant regional authority as applicable law requires.
Age restrictions
Bella is intended only for people aged 18 and older. Account creation requires a date of birth indicating that the user is at least 18. We may restrict or close accounts when we have reason to believe that an account belongs to a minor. Age checks are based on information supplied during registration and do not represent identity-document verification.
Report a concern in Bella
Users can submit a safety report without leaving the app. Reporting is available in Settings and from AI chats, character profiles, and shared-character rooms. Choose the child abuse or exploitation category and describe the concern. Please do not send, download, or upload suspected CSAM; a description and the in-app context are enough to route a report for review.
Review and response
Reports are stored securely and reviewed by authorized moderators. Reports involving child sexual abuse or exploitation receive priority. Moderators can remove or disable content, pause rooms, restrict or suspend accounts, and escalate a case for required external reporting. We review reports to inform safety controls and take action consistent with our policies and applicable law.
Contact our child safety team
For child safety matters, contact Bella's designated child safety point of contact:
bella@trymitali.comIf a child is in immediate danger, contact local emergency services. For a suspected online child exploitation emergency, contact the appropriate child protection authority in your region.
Applicable laws
Bella cooperates with lawful investigations and complies with applicable child protection and child safety reporting requirements in the jurisdictions where we operate.
Last updated: 2026-10-10